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FAQ

Have a question about our exterior cleaning services? Find answers to common questions about window cleaning, patio cleaning, gutter cleaning, driveway cleaning, free quotes, bookings and the areas we cover.


We’ve put together helpful information to explain how our services work, what to expect before and after your clean, and how Complete Cleaning Company can help keep your property looking its best.





Helpful Answers Before You Book
Our FAQ page is here to help answer the most common questions customers ask before booking exterior cleaning services. Whether you are interested in window cleaning, patio cleaning, gutter cleaning or driveway cleaning, we want you to feel confident about how the service works, what to expect and how to arrange a free quote.
Still Have a Question?
Complete Cleaning Company aims to make exterior cleaning simple, reliable and stress-free. If you cannot find the answer you are looking for, please get in touch and we will be happy to offer friendly advice based on your property, location and the cleaning service you need.

Local & Trusted

Proudly serving Redditch and surrounding areas.

Fully Insured

For your complete peace of mind on every job.

Reliable Service

On time, every time with great attention to detail.

Customer Focused

Your satisfaction is our priority from start to finish.

FAQ

Welcome to our FAQ section! Here, we address common questions and provide insightful answers to help you navigate our products/services effortlessly. Explore below for quick solutions and valuable information.


  • What areas do you cover?

    We are based in Redditch and cover surrounding areas including Bromsgrove, Studley, Barnt Green, Lydiate Ash, Birmingham and nearby parts of Worcestershire and the West Midlands.

  • Are you fully insured?

    Yes, Complete Cleaning Company is fully insured, giving you peace of mind while work is carried out at your property.

  • What payment services do you support?

    We accept bank transfers and cash.

  • Do I need to be home when the work is done?

    Not always. As long as we have safe access to the areas being cleaned and an outside water supply if required, we can often complete the work while you are out.

  • Do you offer free quotes?

    Yes, we offer free, no-obligation quotes. Send us a message with a few details about the work needed and we’ll get back to you with honest advice and clear pricing.

  • How often should I have my windows cleaned?

    Most customers choose regular window cleaning every 4 to 8 weeks, depending on the property, location and personal preference. We also offer one-off cleans.

  • Do you clean window frames and sills?

    Yes, our window cleaning service can include glass, frames and sills, leaving the whole window area looking fresh and clean.

  • Can you clear blocked gutters?

    Yes, we clear leaves, moss and debris from gutters and downpipes to help rainwater flow properly and reduce the risk of leaks, damp and water damage.

  • How often should gutters be cleaned?

    We usually recommend having gutters checked and cleaned at least once or twice a year, especially after autumn or if your property is near trees.

  • Can patio cleaning remove moss and algae?

    Yes, our patio cleaning service removes built-up dirt, moss, algae and general staining from slabs, stone and block paving, helping restore the look of your outdoor space.

  • Will pressure washing damage my patio or driveway?

    We use suitable cleaning methods for the surface being cleaned. Different materials need different levels of care, so we always aim to clean effectively without causing unnecessary damage.

  • Do you clean driveways?

    Yes, we clean block paving, concrete, tarmac and resin driveways, removing dirt, moss, algae, weeds and general staining to improve kerb appeal.

  • Can you remove oil stains from driveways?

    We can treat many common driveway stains, including oil marks, although some deep or long-standing stains may not disappear completely. We’ll always give honest advice before starting.

  • Do you clean commercial properties?

    Yes, we can provide exterior cleaning for homes and businesses, including shops, offices, rental properties and small commercial premises.

  • How do I book a clean?

    You can contact us by phone, email or through the website form. Tell us what service you need, your location and any useful details, and we’ll arrange a quote or booking.

Why Customers Choose Us

Experienced & Skilled

Trained professionals with the right equipment for the job.

Eco-Friendly Cleaning

Safe for your family, pets and the environment.

Great Reviews

Hundreds of happy customers across Redditch.

Competitive Pricing

High quality service at fair and transparent prices.

Kerb Appeal Experts

We help protect and enhance the look of your property.

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