Frequently Asked Questions
Answers to common questions about our cleaning services. You can always ask Carl directly if you need more detail.
What areas do you cover?
We are based in Redditch and cover surrounding areas including Bromsgrove, Studley, Barnt Green, Lydiate Ash, Birmingham and nearby parts of Worcestershire and the West Midlands.
Are you fully insured?
Yes. Complete Cleaning Company is fully insured, giving you peace of mind while work is carried out at your property.
What payment services do you support?
We accept bank transfers and cash.
Do I need to be home when the work is done?
Not always. As long as we have safe access to the areas being cleaned and an outside water supply if required, we can often complete the work while you are out.
Do you offer free quotes?
Yes, we offer free, no-obligation quotes. Send us a message with a few details about the work needed and we’ll get back to you with honest advice and clear pricing.
How often should I have my windows cleaned?
Most customers choose regular window cleaning every 4 to 8 weeks, depending on the property, location and personal preference. We also offer one-off cleans.
Do you clean window frames and sills?
Yes, our window cleaning service can include glass, frames and sills, leaving the whole window area looking fresh and clean.
Can you clear blocked gutters?
Yes, we clear leaves, moss and debris from gutters and downpipes to help rainwater flow properly and reduce the risk of leaks, damp and water damage.
How often should gutters be cleaned?
We usually recommend having gutters checked and cleaned at least once or twice a year, especially after autumn or if your property is near trees.
Can patio cleaning remove moss and algae?
Yes, our patio cleaning service removes built-up dirt, moss, algae and general staining from slabs, stone and block paving, helping restore the look of your outdoor space.
Will pressure washing damage my patio or driveway?
We use suitable cleaning methods for the surface being cleaned. Different materials need different levels of care, so we always aim to clean effectively without causing unnecessary damage.
Have another question?
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